Shipping & Delivery

Shipping is available within the United States. Artwork of extra large dimensions and expedited shipping is available upon request.

Installations

Custom installations may be performed in Columbia, South Carolina. "Custom Installation" delivery option is available by request.  You will be contacted to arrange details after your order is placed.  Email us at christenberrycollection@gmail.com for more information.

Expediated Shipping

Expediting shipping is available upon request. You MUST call for pricing. When placing an order, please indicate your interest in expedited shipping by including a note in the Order Comments.

Processing Times

Most orders are processed for shipping within 1 - 3 business days. Artwork that require additional processing time and special orders may take longer. Orders placed on the weekends may be processed the following week. If there should be any delay in shipment we will notify you right away via email or telephone.

Order Status Updates & Notifications

Customers will receive an email with order details immediately after an order is placed. We will update the order status as soon as the item has shipped. Customers will be notifed by email following an order status update. If applicable, a tracking number will be provided in the comments of the order status update. Customers who have registered an account with us can track their order status at any time by logging in to their account and viewing Order History.

Returns

All sales are final unless the artwork is damaged in shipping.

If artwork is received damaged or is incorrectly shipped by us please contact us immediately. Artwork that is defective and shipped from us or artwork that you did not order but received from us will qualify for store credit or refund. Refunds are contingent upon inspection of artwork once we receive it. 

You must contact us within 7 days if you intend to return any artwork. Artwork returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all shipping costs if seller is not at fault.